Knowledge base

Getting Started (4)

New to Fixflo and getting setup? Look no further, all of the information you need can be found here!

Using Fixflo (11)

Here you can find our A-Z of everything you need to know about using Fixflo on a day to day basis.

Fixflo Academy (3)

Fixflo Academy is the best way to become a Fixflo expert. This is great for new agents and can also be used for refresher training sessions

Video Library (5)

Find a collection of all of our training videos here. These are particularly useful for learning about specific features on Fixflo.

Ongoing Promotion (4)

Check out our ideas for how to best reach out to your occupiers to tell them about Fixflo; this will help to increase the usage of your system and streamline all repairs and maintenance.

Training My Contractors (4)

Find the tools to help you train Fixflo out to your contractors.

Planned Maintenance (3)

Our Planned Maintenance tool allows you to set up recurring events for all of your planned maintenance needs, allowing you to manage these tasks stress free!

Co-Pilot (3)

Co-pilot is your automated works assistant which allows you to automate works straight to contractors; this is especially handy during weekends, evenings and on bank holidays.

Contractor Certification (1)

All contractor certification can be monitored on Fixflo, allowing you to ensure that all of your contractors are compliant on the system.

Integrations (4)

We integrate with a number of different software providers in the industry which you may want to integrate your Fixflo system with; please click here to find guides on these.

Fixflo Marketplace (5)

We have partnered with contractor networks which you can use to help you manage your repairs; here you can find out more about these options and how to get set up.

Billing & GDPR (2)

Got a question about billing or GDPR? Click here to find out more.

Additional Features (6)

Check out the additional features that can be made available on your Fixflo platform for an added cost.

Release Notes (2)

Click here to stay updated on new features and product changes. Subscribe to receive emails on every new update.

Contact Us (1)

Still struggling to find an answer? Then simply click here to contact us and we will be in touch with you soon.

Building Safety (1)

We have implemented functionalities to help you stay on top of building safety. Find out more about these in this section.

Fixflo Manager (3)

Find out more about the features available within the Fixflo Manager package