A service-level agreement (SLA) lets you set standards of performance for your team. Within Fixflo, there is a feature available - at an additional mon...

For an introduction to the SLA feature, please click here. SLA setup - setting custom priorities The first phase to setting up SLAs is to consider...

For an introduction to the SLA feature, please click here. SLA setup - reminder dates and business hours Setting up your SLAs can be done direct...

For an introduction to the SLA feature, please click here. SLA setup - adding SLAs Setting up your SLAs can be done directly via your Fixflo accou...

For an introduction to the SLA feature, please click here. Tracking your SLAs Once you have configured your SLAs, they will be live and ready to g...