A service-level agreement (SLA) lets you set standards of performance for your team. Within Fixflo, there is a feature available - at an additional mon...
Fri, 4 Mar, 2022 at 12:46 PM
For an introduction to the SLA feature, please click here. SLA setup - setting custom priorities The first phase to setting up SLAs is to consider...
Thu, 27 Oct, 2022 at 8:26 AM
For an introduction to the SLA feature, please click here. SLA setup - reminder dates and business hours Setting up your SLAs can be done direct...
Fri, 4 Mar, 2022 at 12:48 PM
For an introduction to the SLA feature, please click here. SLA setup - adding SLAs Setting up your SLAs can be done directly via your Fixflo accou...
Fri, 4 Mar, 2022 at 12:48 PM
For an introduction to the SLA feature, please click here. Tracking your SLAs Once you have configured your SLAs, they will be live and ready to g...
Fri, 4 Mar, 2022 at 12:49 PM