Service Level Agreements (SLAs)

Service Level Agreements Explanation
A service-level agreement (SLA) lets you set standards of performance for your team. Within Fixflo, there is a feature available - at an additional mon...
Fri, 4 Mar, 2022 at 12:46 PM
SLAs - Setting Custom Priorities
For an introduction to the SLA feature, please click here. SLA setup - setting custom priorities The first phase to setting up SLAs is to consider...
Thu, 27 Oct, 2022 at 8:26 AM
SLAs - Reminder Dates & Business Hours
For an introduction to the SLA feature, please click here. SLA setup - reminder dates and business hours Setting up your SLAs can be done direct...
Fri, 4 Mar, 2022 at 12:48 PM
SLAs - Adding Your Service Level Agreements
For an introduction to the SLA feature, please click here. SLA setup - adding SLAs Setting up your SLAs can be done directly via your Fixflo accou...
Fri, 4 Mar, 2022 at 12:48 PM
SLAs - Tracking Your Service Level Agreements
For an introduction to the SLA feature, please click here. Tracking your SLAs Once you have configured your SLAs, they will be live and ready to g...
Fri, 4 Mar, 2022 at 12:49 PM