We have made a useful Fixflo Essentials and Professional User Guide which should be able to assist all agents using the Fixflo Essentials and Professional versions of the site and help get a better understanding of how Fixflo works.

The guide will cover:   

How to log an issue via Fixflo
Reporting an issue with no occupier
The Fixflo Dashboard

Progressing issues in Fixflo

How to assign issues to other agents

Viewing an issue    

How an agent instructs works to contractors
How contractors complete works

What landlords see
Fixflo statues

If you're looking to download the Fixflo Essentials and Professional User Guide, you can do so at the bottom of the page. 

Other training options

The Fixflo Essentials and Professional User Guide is very helpful for new starters and those that may need a little refresher on how to use Fixflo. We also highly recommend our 'Introduction to Fixflo Professional and Essential' webinar.

These run every Tuesday and Thursday at 11am. If you register and something comes up on the day meaning you can't make it, we will always send a recording. 

The webinar lasts approximately one hour and will take you through: 

- How occupiers report issues
- The dashboard
- A full works flow

If you need to sign up you can do so by clicking here

You can also take a look at our video library after the webinars for additional content that may be of use to you.