Account Configuration

Guides on configuring the settings of your Fixflo account

How Do I Add My Logo And Colour Scheme?
Fixflo allows you to white-label your account so that your company's logo and colours appear on both the agent, occupier, contractor and landlord s...
Tue, 19 Jul, 2022 at 12:18 PM
How Do I Edit The Guidance And Advice Pop-Ups?
The messaging to occupiers from your Fixflo system is entirely customisable by you. This allows you to ensure that the guidance and advice is the best it ...
Wed, 16 Nov, 2022 at 9:28 AM
Videos To Use In Your Guidance And Advice Pop-Ups
One of the main benefits of Fixflo's reporting system, is that you can display guidance and advice pop-ups to your tenants when they are reporting iss...
Wed, 20 Jul, 2022 at 1:13 PM
How Do I Review And Edit The Occupier Email Which Is Sent When A New Occupier Is Created On The System?
Within Fixflo, the majority of emails sent from the system are templates that can be edited as desired; this can be done by any 'Administrator' on...
Thu, 10 Feb, 2022 at 9:19 AM
How Do I Add My Office Phone Numbers And Email Footer?
It is important that you amend the numbers for your office hours and out of office hours; these are used in various pop-ups in your system. Your out of...
Mon, 30 Nov, 2020 at 11:38 AM
How Do I Add A New Agent User?
If you need to add a new team member to your Fixflo account you can create an Agent profile for them from within your Fixflo system. Login and go to 'P...
Wed, 21 Sep, 2022 at 10:53 AM
How Do I Setup A Fixflo Account?
If you are a landlord or a property manager you can set up your own Fixflo system by visiting our registration page and completing a short form. Tip: The A...
Wed, 20 May, 2020 at 10:33 AM
How Do I Hide Or Show Category Icons To Occupiers?
Your fault tree is the set of icons/tiles (pictures) occupiers use to report their maintenance issues. You can customise which tiles appear here to mat...
Wed, 16 Nov, 2022 at 9:23 AM
How Do I Set The Email Address To Notify About New Issues?
You can change the email address you receive reports of new issues to, and you can also add new email addresses that you want to get notified. This ensures...
Mon, 18 Jul, 2022 at 4:29 PM
How Do I Create An Authentication Token?
Authentication tokens are used for integrating third party systems with your Fixflo account. In other words, authentication tokens are used by other apps t...
Mon, 4 Apr, 2022 at 12:43 PM