One of the main benefits of Fixflo's reporting system, is that you can display guidance and advice pop-ups to your tenants when they are reporting issues.These are useful for:
- Letting tenants know when it is their responsibility to handle an issue e.g changing smoke alarm batteries
- Advising them of recommendations to try before reporting the issue
We recommend checking our default pop-ups to make sure you are happy with the content (you can customise if needed) and adding any new pop-ups to cater for your requirements.
To help you with customising your pop-ups, please see a list of helpful YouTube videos below that you are welcome to add:
1. Washing machine filter: https://www.youtube.com/watch?v=SN8TeSHL1I8
2. Bleeding a radiator:
3. How to Test a Smoke Alarm: https://www.youtube.com/watch?v=34j8u5MdfPI
4. How to Change a Light-Bulb: https://www.youtube.com/watch?v=JW2Br1yjwZA
5. Boiler Pressure Check: https://youtu.be/rr6k8eBqoOg
6. How to Check a Stopcock: https://youtu.be/dr5ZIHUQ57k
7. How to Check a Fusebox: https://youtu.be/BlKeBJ41fH4
8. How to unblock a toilet :https://www.youtube.com/embed/UhAYTf42lH0
9. Dishwasher not cleaning: https://www.youtube.com/embed/vOJhIV7-_EY
10. Draining a washing machine :https://www.youtube.com/embed/VqdLgLyQ81Y
Please find more information on how to embed videos here.