Within Fixflo, the majority of emails sent from the system are templates that can be edited as desired; this can be done by any 'Administrator' on the system.

To make changes to the email which is sent out to a new occupier who is created on the system, click on Setup > Content edit:

You will want to remain within the content tab and scroll down to find 'Email - Welcome Occupier':

Here, you will find the template of the welcome email that is sent to your occupiers when you create them on the system:


You are able to edit this (similar to a Word document), and preview when necessarily. When the email itself is sent out, it will come with your logo at the top of the email.