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There may be times when you need to delete either an individual service event or a whole service progamme. This is quick and easy to do in Fixflo.
To delete a single future event, simply find the event in question on the property 'Works planner' tab, and click on the relevant event you'd like to delete:
From the service event page, you can scroll down and hit the 'Archive' button
The system will ask if you would like to close the issues related to this service event. Once you're happy with your choice, click on 'Confirm'
The service event won't appear in the works planner anymore, however archived service events will still appear for 24 hours in any list of events filtered by the default (Active or recently active) option.
You won't be able to unarchive the service event once archived, but you can always create a new one from the works planner.
Alternatively, you may wish to delete an entire programme from your Fixflo system. You can do this from the 'Works planner' once again, but this time select the title of the series instead of a particular event:
Here, you will be able to use the 'Archive' button - please note, you will not be able to unarchive the series; it will in actual fact be deleted. Select what you'd like to do with any associated issues that may remain open and hit 'Confirm' when you're ready:
You are also able to bulk archive multiple service programmes. To do this, you will need to click through to 'Planned maintenance > Service programmes' where you will be able to click on the 'Options' button that appears next to the number of results.
When you click on 'Options' a dropdown will appear with one option for you - 'Bulk archive'.
This will allow you to select the service programmes which you would like to archive from your Fixflo site. Once you have selected the programmes you want to archive, click the 'Bulk archive' button on the right hand side of the screen. A pop up will then create for you allowing you to close or leave open any related issues to those programmes.