Fixflo Workflows

Folder for adding Shared files articles

Workflows Available On Fixflo
Please watch the short video below to understand an overview of the workflows available when you use Fixflo Essential or Fixflo Professional: 
Mon, 27 Jun, 2022 at 10:36 AM
Workflow: Request Landlord Advice
Often agents choose to send a 'Reported' issue onto a landlord for advice before they choose a works flow. Fixflo allows you to 'Request land...
Wed, 24 May, 2023 at 5:06 PM
Workflow: Instruct Works
Instructing works is a key workflow of Fixflo! To begin with, select the issue as usual and remain on the 'Next steps' tab. This is the place y...
Tue, 13 Jul, 2021 at 10:24 AM
Workflow: Request Quotations
For the contractor-facing article on what to do when quotes are requested of you, please click here. ​ Select the issue as usual and remain on the &#...
Wed, 11 Aug, 2021 at 11:50 AM
Workflow: Allocate To Landlord
TABLE OF CONTENTS Overview of 'Allocate to landlord' The 'Next steps' tab Selecting 'Allocate to landlord' Assigning a land...
Tue, 12 Apr, 2022 at 10:21 AM
Workflow: Allocate To An External User
One of the workflows available on the system is to allocate the job to an external user.  This would be allocating the job to someone separate...
Tue, 30 May, 2023 at 4:17 PM
Landlord FYI's
It is super easy to keep your landlords in the loop on Fixflo.  Just click on the desired issue and go to the Actions button on the top of the screen. Th...
Wed, 15 Apr, 2020 at 4:51 PM
Issue Priority
The issue priority is used to help you prioritise issues. The priority of an issue is initially set based on the type of reported fault, and has been crea...
Tue, 8 Feb, 2022 at 4:37 PM
Reminder Dates And Putting Issues On Hold
A reminder date is a date by which you expect an issue to have progressed. They can be thought of as gentle nudge, to avoid issues remaining static and be...
Mon, 10 Aug, 2020 at 2:31 PM
Issue Statuses
The issue status is displayed on the top left-hand corner of the issue detail screen for every issue. This status quickly tells you how far the issue has ...
Wed, 18 Jan, 2023 at 9:47 AM