Please watch the short video below to understand an overview of the workflows available when you use Fixflo Essential or Fixflo Professional: 

Often agents choose to send a 'Reported' issue onto a landlord for advice before they choose a works flow. Fixflo allows you to 'Request land...

Instructing works is a key workflow of Fixflo! To begin with, select the issue as usual and remain on the 'Next steps' tab. This is the place y...

For the contractor-facing article on what to do when quotes are requested of you, please click here. ​ Select the issue as usual and remain on the &#...

TABLE OF CONTENTS Overview of 'Allocate to landlord' The 'Next steps' tab Selecting 'Allocate to landlord' Assigning a land...

One of the workflows available on the system is to allocate the job to an external user.  This would be allocating the job to someone separate...

It is super easy to keep your landlords in the loop on Fixflo.  Just click on the desired issue and go to the Actions button on the top of the screen. Th...

The issue priority is used to help you prioritise issues. The priority of an issue is initially set based on the type of reported fault, and has been crea...

A reminder date is a date by which you expect an issue to have progressed. They can be thought of as gentle nudge, to avoid issues remaining static and be...

The issue status is displayed on the top left-hand corner of the issue detail screen for every issue. This status quickly tells you how far the issue has ...