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Using Fixflo
Reporting An Issue
5
How Does An Occupier Report An Issue?
How Occupiers Report Issues From A Mobile Device
Identifying The Reporting Party: Block Management
How Do I Add An Occupier To An Issue?
How Do I Add An Issue For A Vacant Property Or Unit?
Fixflo Dashboard
9
Managing Your Dashboard
Filtering Reactive Issues From Planned Maintenance Issues
Understanding 'Reported Issues To Do' On The Dashboard
How To Reset Your Dashboard To The Default Dashboard
How To Copy My Colleague's Dashboard
See all 9 articles
Fixflo Settings
13
Making Invoices Compulsory
Occupier Feedback
Sending And Obtaining Permits To Work
Setting Work Authorisation Limits For Landlords
How To Make Photos & Videos Mandatory For Occupiers Reporting Issues
See all 13 articles
Fixflo Workflows
27
Workflows Available On Fixflo
Workflow: Request Landlord Advice
Workflow: Instruct Works
Workflow: Request Quotations
Workflow: Allocate To Landlord
See all 27 articles
The 'Comments' Tab
9
Sending Comments To Your Colleagues
Attaching Documents To Comments
How To Best Search For Comments
How Do I Leave A Private Note?
Using The Comments Tab
See all 9 articles
Fixflo Email Notifications
5
How Do I Reduce The Number Of Emails I Receive?
How Do I Reduce The Number Of Notifications My Contractors Receive?
What Emails Are Sent From Fixflo?
What Auto Reminder/Chase Emails Are Sent Out On Fixflo?
Magic links
Fixflo Assignment
11
Best Way To Train Up On Fixflo Agent And Team Assignment
Setting Up Agent Teams
Setting Up Agent Assignment
Postcode Assignment
Property Assignment
See all 11 articles
Managing Your Data: Properties & People
50
How Do I Archive An Occupier From The System?
How Do I Add Notes To A Property?
How Do I Merge Duplicate Properties?
How Do I Archive A Contractor?
How Do I Add A New Property?
See all 50 articles
Assets
8
Fixflo & Assets - An Introduction
Importing Your Data: Assets
Assets and Planned Maintenance
Assets and Service Agreements
Linking Reactive Issues To An Asset
See all 8 articles
Security Features
5
IP Allow-listing
Two Factor Authentication (2FA)
User Roles And Permissions
Read Only Permissions
Social Sign On (SSO)
FAQs
30
How Do I Re-brand My Fixflo Account?
How Do I Edit An Issue?
How Do I Add A Commission Fee On Top Of A Quote
How Do I Have Multiple Contractors On One Issue?
How Do I Reassign A Job To A Different Contractor?
See all 30 articles