Fixflo Settings

Issue submission options, Invoicing options, etc

Making Invoices Compulsory
By default, when a Contractor marks a job as complete they have four options for how they would like to send their invoice to you.  The four i...
Mon, 4 Sep, 2023 at 3:12 PM
Occupier Feedback
When a contractor marks a job as complete, Fixflo can send out an email (and an optional SMS message - more information here) to the occupier who repor...
Thu, 15 Jul, 2021 at 2:55 PM
Sending And Obtaining Permits To Work
If you need to assign a hazardous or dangerous job to a contractor and you'd like them to complete and submit a permit beforehand, this is availabl...
Mon, 4 Apr, 2022 at 12:47 PM
Setting Work Authorisation Limits For Landlords
You can preset your landlord's work authorisation limits on Fixflo. Once added this will pre-fill for any issue associated to that particular...
Fri, 11 Aug, 2023 at 9:38 AM
How To Make Photos & Videos Mandatory For Occupiers Reporting Issues
When receiving maintenance issues, you would want as much information and detail as possible from the reporting occupier. At times an issue may need a litt...
Wed, 4 May, 2022 at 8:50 AM
Making The Job Duration Compulsory
Amending Your Settings There are a number of settings available on Fixflo, one of which allows you to make the job duration compulsory to add when a...
Wed, 19 Aug, 2020 at 10:45 AM
How Do I Use The Setting 'Single Line Input Properties'?
For those agencies who are using the issue submission feature 'Uploaded properties only' (see guide here), we have added the ability to request a ...
Fri, 1 May, 2020 at 4:07 PM
Making The Job Costs Mandatory
Amending Your Settings There are a number of settings available on Fixflo, one of which allows you to make the job costs compulsory to add when a co...
Mon, 9 Aug, 2021 at 11:56 AM
How To Turn Issue Visibility On or Off
Sometimes when it comes to resolving issues on Fixflo, you may not want your other occupiers to know that there are other issues at the property.  To ...
Wed, 9 Jun, 2021 at 4:41 PM
How Do I Set Up And Manage Tenancy Deposit Schemes And Ombudsmen Schemes In Fixflo?
Please note that only Administrator users can amend your settings. Please click here to learn more about user roles and permissions.  Under Setup > Se...
Fri, 11 Feb, 2022 at 11:20 AM