By default, when a Contractor marks a job as complete they have four options for how they would like to send their invoice to you.  The four i...

When a contractor marks a job as complete, Fixflo can send out an email (and an optional SMS message - more information here) to the occupier who repor...

If you need to assign a hazardous or dangerous job to a contractor and you'd like them to complete and submit a permit beforehand, this is availabl...

You can preset your landlord's work authorisation limits on Fixflo. Once added this will pre-fill for any issue associated to that particular...

When receiving maintenance issues, you would want as much information and detail as possible from the reporting occupier. At times an issue may need a litt...

Amending Your Settings There are a number of settings available on Fixflo, one of which allows you to make the job duration compulsory to add when a...

For those agencies who are using the issue submission feature 'Uploaded properties only' (see guide here), we have added the ability to request a ...

Amending Your Settings There are a number of settings available on Fixflo, one of which allows you to make the job costs compulsory to add when a co...

Sometimes when it comes to resolving issues on Fixflo, you may not want your other occupiers to know that there are other issues at the property.  To ...

Please note that only Administrator users can amend your settings. Please click here to learn more about user roles and permissions.  Under Setup > Se...