Please note that access to Fixflo's Contractor Marketplace is a paid feature. 

This article will show you how you can instruct maintenance issues to the Contractor Network VeriSmart.

Who are VeriSmart? 

VeriSmart is a leading property inspection and compliance group with franchises across the UK. They specialize in comprehensive property services, including Inventories, Check-In, Check-Out, and Mid-Term Inspections. Additionally, Verismart provides expert compliance solutions for Fire Risk, Smoke & CO detection, PAT Testing, and Energy Performance Certificates (EPCs), ensuring properties meet essential safety and regulatory standards.

More information about them can be found on their website: https://www.verismart.co.uk/about/

Check-ins, check-outs and Inventories - how it works in Fixflo?

These are treated as "Reactive" by the Fixflo system, so are raised by a agent on behalf of a tenant/property, and then the correct VeriSmart franchise will appear in the Instruct Works modal dependant on the postcode of the property. 

In order to do this, you as an agent, can simply navigate to the Property you wish that have a check-in/check-out/inventory carried out on, "Raise Issue" against that property, select which of the above they'd like carried out, and then go to "Instruct Works".

It is important to note that you will be able to input the size of the property (in terms of beds) if you wish

After the issue has been generated, you can navigate to the Next Steps tab as usual, and instruct the job directly to VeriSmart

The network will display a the list of contractors that can be awarded the job, and you can then select the VeriSmart franchise that covers that Property (the Fixflo system will only match franchises that can cover the postcode).

If you encounter further issues, please raise a ticket with our Technical Support Team, we will be more than happy to help!