Multiple/Custom Dashboards 13

• Multiple/Custom Dashboard Overview
• Creating Multiple Dashboards
• Permissions for Multi/Custom Dashboards
• Setting Default Custom Dashboards For Your Team
• Creating Custom Saved Searches

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Service Level Agreements (SLAs) 5

• Service Level Agreements Explanation
• SLAs - Setting Custom Priorities
• SLAs - Reminder Dates & Business Hours
• SLAs - Adding Your Service Level Agreements
• SLAs - Tracking Your Service Level Agreements

Internal Quote Approval 1

• Internal Quote Approval Explanation

General Enquiries - Free 1

• General Enquiries Explanation

Multiple Front-Ends (Brands) 1

• Multi-Brands - A Complete Guide

Warranties - Free 1

• Warranties

SMS Notifications 1

• SMS Notifications

Restricted View Agents 2

• Agents With Restricted View - Setting It Up
• Agents With Restricted View - How It Works