It can often be difficult to discern whether or not your contractors have all the certification that your agency requires. To simplify this, we have enabled a feature allowing you to request certification by contractor service type.

If you click via People > Contractor certification, you will be able to use the Actions button to manage certifications by services:

Within each service type, you are able to select the required certification you'd like your contractors to have. Contractors that offer these services but do not have the right certifications will be marked as non-compliant until they have uploaded the required documentation: 

To ensure the contractor in question has the relevant service type applied to their profile, you can click via People > Contractors > click into a profile. Here, you can scroll down to the Services option, open it up and select their service as desired - just remember to hit save!

To view our video guide on contractor certification, please click here.