To add a new Leaseholder, go to People on the left-hand navigation menu, select Leaseholders from the drop-down menu and click the Add new Leaseholder but...

There may be occasions where you need to manually link a landlord profile to property. For example, if you have just taken on board a new landlord, and ne...

To add a new Estate you need to go to Properties on the left-hand navigation, select Estates from the drop-down menu and click the Add new button at the t...

  Go to Properties on the left-hand navigation, select Estates from the drop-down menu and click on the Estate in question from the list.  Once in the Esta...

To get the most out of your Fixflo system, we recommend that you add all of your landlords to the system. This will allow you to inform landlords about wo...

Each time an occupier reports an issue on Fixflo they will be asked for their contact details. This includes their first name, surname, email address, ...

If your landlords ever change their contact details, it is important to keep them up to date within your Fixflo system too. You can edit all of your land...

If you need to remove a property from your property list, this can be easily done.  Simply click on 'Properties' and then search for the de...

Exporting Your Issues Click on ‘Issues’ > ‘Issue search’: This is where you can find all of your issues. This will default to showing all o...

Keeping your data up to date on Fixflo is key. If an occupier vacates a property then you will want to ensure that the occupier is archived from your Fixf...