One of the main benefits of using Fixflo for occupiers is the fact that you have your own account, login and can see all of the repair and maintenance requests you have logged.

To do this, you need to go to your agencies Fixflo site (usually agencyname.fixflo.com) and press the 'Sign in' button.

You will then need to enter your email and the password set thanks to the welcome email send by your agency and then press 'Log in'.

If you haven't set a password or forgot it, you can reach out to your agency to request a new welcome email.

As an occupier you can then log issues straight from your Fixflo account by clicking on Report issue:

 
You can click into any issue and liaise with your property manager directly and receive updates back through Fixflo: 

 
If you report an issue and need to cancel it you can do this from the actions tab: