If you have created an issue on your system for an empty property ('Without a reporting occupier'), the occupier section on the 'Detail' tab will be left empty on the issue itself:

This may have been created in error, or an occupier may have moved in. Regardless of the reason, there can be instances where you need to add an occupier to the maintenance issue.

If there are already occupier profiles linked to the property, you can go to the Related tab and flag a profile as the reporting occupier:

If the profile does not exist already, you will need to click on the property hyperlink on the issue, click the Occupiers tab and create a new occupier profile using the Add occupier button.