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If you are currently using Help Me Fix to cover your out of hours maintenance issues, have you heard about their newest AI tool Aidenn? 

What is Aidenn?

Aidenn is an AI-powered repairs assistant designed to streamline diagnostics and support efficient repairs.

Trained on thousands of triage sessions, Aidenn combines advanced fault detection with access to property data, weather information, and time-tested triage techniques.

With features like photo analysis, video escalation, and automated job reporting, Aidenn enables property managers and residents to achieve faster, more accurate diagnoses, improving first-time fix rates and enhancing the resident experience.

If you would like to learn about how it works please check this article.