Fixflo integrates with Payprop so that any repair and maintenance issues created in Fixflo can be pushed back into Payprop. This allows you to keep a complete maintenance record for your tenancies and produce more accurate reports.
Setting up the integration
Please login to your Fixflo system as an Administrator user and click Setup > Integrations:
At the top of the page, you will be able to 'Add token' - in 'App Id' enter 'PAYPROP' and then click 'Add':
An Authentication Token will then be generated for you:
If you come across any error messages when attempting to create your authentication token then please contact support@fixflo.com
To complete the setup of the integration, you will need to input the following information in to your Payprop system (via Settings > Integrations):
- Your Authentication Token
- Your Fixflo Domain / URL
- Your Agency ID (found at the top of the screen)
The field in Payprop titled 'Fixflo agency API key' is where you will need to paste your Authentication Token:
Once the integration is setup, issues will be pushed into the 'Maintenance' section on your Payprop dashboard:
When clicked, Fixflo opens and takes you right to your Fixflo dashboard:
In Payprop you can click 'Create maintenance issue' from within a property record, and this will automatically open the property up in Fixflo so that you can create an issue:
When an issue has been resolved in Fixflo and you have a final invoice, this must be created within Payprop to divvy up the payment instructions.