Gnomen Integration - Setting It Up

Fixflo integrates with Gnomen so that any repair and maintenance issues created in Fixflo can be pushed back into Gnomen. This allows you to keep a complete maintenance record for your tenancies and produce more accurate reports.

Setting up the integration

Please login to your Fixflo system as an Administrator user and click Setup > Integrations: 

At the top of the page, you will be able to 'Add token' - in 'App Id' enter 'GNOMEN' and then click 'Add':

You will then be given an authentication token - please find an example below: 

To complete the setup of the integration, you need to contact [email protected] with the following:

• Your Authentication Token
• Your Fixflo Domain / URL

If you come across any error messages when attempting to create your authentication token then please contact our support team by raising a ticket.

The integration works by pulling through the information from the submitted Fixflo report into your Gnomen system. You will receive an email notification from Fixflo when a new issue has been reported, and this will then go into your Gnomen system.

The below screenshots give some insight into how the reported issues appear in Gnomen:

If you need any assistance with any of this, then please contact your Gnomen Account Manager.