Setting up your own contractors for Contractor Marketplace

Please note that this only applies to contractors that have already joined the Fixflo's Contractor Marketplace

TABLE OF CONTENTS

• How to instruct jobs to your contractor via the Contractor Marketplace
• FAQ
  • Why should I use my contractor through Fixflo's Contractor Marketplace?
  • Can I still instruct jobs to the contractor via their non-Contractor Marketplace profile?
  • How do I tell between one of my contractors and a Contractor Marketplace contractor?
  • Why would a contractor join Fixflo's Contractor Marketplace?
  • What if my contractor would like to join our Contractor Marketplace?
  • What else does Contractor Marketplace offer?
    
    

In order for you and your contractor to get the best experience out of Fixflo, you will need to make some small adjustments on your account so that you use your contractor's Contractor Marketplace profile. This article will help you understand why and how to make these changes.

How to instruct jobs to your contractor via the Contractor Marketplace

If one of your contractors is now available via the Contractor Marketplace, there are a couple of steps you need to take:

• You will need to archive the contractor profile you currently have under your 'Contractor' page. You can follow the guidance here with steps on how to do this. 

• If you have Reapit or QubePM, please complete following: 
  • Please keep a note of the contractor external reference number (You'll need this for later!)
  • Remove the external reference number from the contractor profile on Fixflo.
    
  • To prevent a old contractor profile from being re-created/activated, please ensure that the contractor profile does not meet the sync criteria. You can find the sync criteria for Reapit here, and QubePM here. 

• Setting up the contractor marketplace profile: 
  • Go to Contractor Marketplace > Contractor Networks > Find the contractor profile > Edit Setup:
    
    
    
    
  • If you have an integration, please add the integrated profile ID here:
    
    
    
  • Optional: If you are VAT registered and would like to add a commission fee select 'Management Fee' > Change to Percent or Fixed > enter the amount.
    
    
    
• Last step! You will need to cancel any jobs assigned to the contractor profile you archived, and re-assign them to the Contractor Marketplace profile.
  
  
  • To find all the jobs assigned to your now archived contractor, go to Issue search > open the search drop down > Select the 'Contractor' > click Search:
    
    
    
  • To cancel a job, you can find the 'Cancel Job' button under Next steps and then you can follow the 'Instruct works' workflow to re-instruct the job to the Contractor Marketplace profile:
    
    

FAQ

Why should I use my contractor through Fixflo's Contractor Marketplace?

• Better tracking of job status
• Faster responses 
• Second Landlord invoice - a second invoice can be created specifically for the landlord of the property only showing the total cost
• If using our Basic package, you can utilise Fixflo to its full extent including getting landlord approval, message tenants, job updates, etc

If I don't archive my contractor, can I still instruct jobs to the contractor via their non-Contractor Marketplace profile?

Once the contractor has joined our Contractor Marketplace, they will no longer be accepting jobs via their individual accounts with each agency. 

In order to prevent your jobs being missed, do ensure you instruct via their Contractor Marketplace profile!

How do I tell the difference between one of our contractors and a Contractor Marketplace contractor?

The contractor will have a Contractor Marketplace banner on the far right of their profile when instructing the job:

Why would a contractor join Fixflo's Contractor Marketplace?

When contractors join the Contractor Marketplace, they gain quite a few benefits! 

They have the option to integrate Fixflo with their job management software. This means that they will utilise Fixflo more by using a system they are already familiar with! Any quotes you request or jobs you instruct will automatically go into their job management software, where they have the best visibility of their workload. 

As well as this, when they update their job on their management software, it will update Fixflo too, keeping you in the loop! It's a win win! 

It also means they have all their jobs for all agencies in one place. This means that they have better visibility of their workload and availability, leading to better usage of Fixflo!

What if my contractor would like to join the Contractor Marketplace?

If you know a contractor that might be interested in joining our Contractor Marketplace, please advise them to go to the following link: 

www.fixflo.com/contractor-marketplace-tradespeople

What else does Contractor Marketplace offer?

If you would like to hear more about what else our Contractor Marketplace can offer to your agency, including Out of Hours coverage and help with your property compliancy, please find out more below!

Intro To Fixflo's Contractor Marketplace