Fixflo integrates with Expert Agent so that any repair and maintenance issues created in Fixflo can be pushed back into Expert Agent. This allows you to keep a complete maintenance record for your tenancies and produce more accurate reports.

Setting up the integration

Please login to your Fixflo system as an Administrator user and click Integrations > Tokens: 

At the top of the page, you will be able to 'Add token' - in 'App Id' enter 'EXPERTAG' and then click 'Add':

You will then be given an authentication token - please find an example below:  

To complete the setup of the integration, you will need to contact Expert Agent with the below details:

• Your Authentication Token
• Your Fixflo Domain / URL

If you come across any error messages when attempting to create your authentication token, then please contact our support team.

How the integration works

In Expert Agent, when a new Fixflo issue is reported, there is a message highlighting that a new issue has been created.

 A simple way of seeing all new Fixflo issues reported would be to access the Maintenance Dashboard followed by Quick Links and Office New Fixflo Jobs.

You can also clarify:

• The Default EA Negotiator
• Multiple branches to be included within the Fixflo import, if applicable

Please feel free to view the video below, which details how the integration works: