Expert Agent Integration - Setting It Up

Modified on Fri, 10 May, 2024 at 6:44 PM

Industry type - Lettings

Available with - All

Fixflo integrates with Expert Agent so that any repair and maintenance issues created in Fixflo can be pushed back into Expert Agent. This allows you to keep a complete maintenance record for your tenancies and produce more accurate reports.

Setting up the integration

Please login to your Fixflo system as an Administrator user and click Integrations > Tokens: 




At the top of the page, you will be able to 'Add token' - in 'App Id' enter 'EXPERTAG' and then click 'Add':


You will then be given an authentication token - please find an example below:  

To complete the setup of the integration, you will need to contact Expert Agent with the below details:

  • Your Authentication Token
  • Your Fixflo Domain / URL

If you come across any error messages when attempting to create your authentication token, then please contact our support team.




How the integration works

In Expert Agent, when a new Fixflo issue is reported, there is a message highlighting that a new issue has been created.

 A simple way of seeing all new Fixflo issues reported would be to access the Maintenance Dashboard followed by Quick Links and Office New Fixflo Jobs.

You can also clarify:

  • The Default EA Negotiator
  • Multiple branches to be included within the Fixflo import, if applicable

Please feel free to view the video below, which details how the integration works:


Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article