Getting ready for legal changes - 1st October

New initial response
The new law expects that an “adequate response” will be provided within 14 days of receipt of a complaint about the condition of a property. An adequate res...
Mon, 26 Oct, 2015 at 10:10 AM
Updated guidance messages
The new law expects that all complaints about the condition of the property will be raised in writing. What will happen to Fixflo? Some guidance ...
Thu, 17 Sep, 2015 at 3:23 PM
Initial response updates
To allow your team to update tenants if upon reviewing their repair request if the initial response was not appropriate eg if there is a vulnerable occupier...
Fri, 11 Sep, 2015 at 10:54 AM
Enhanced audit trail
To allow you to provide evidence of your responses to repair requests in Section 21 or dispute proceedings the initial (automatic response) and any updated ...
Thu, 17 Sep, 2015 at 3:24 PM
Update your system with the new adequate response
In line with the Deregulation Act coming into effect on the 1st October we have upgraded the Fixflo system with an adequate response that has been agreed wi...
Mon, 26 Oct, 2015 at 10:20 AM