Getting Started

Default solution folder, feel free to edit or delete it.

What is Fixflo?
Fixflo is an online repair reporting system for rented properties. It helps landlords and property managers to deliver repairs more quickly and...
Mon, 4 Jul, 2016 at 4:09 PM
How do I set up a Fixflo account?
If you are a landlord or a property manager you can set up your own Fixflo system by visitng our registration page and completing a short form. Tip:...
Sun, 29 Jun, 2014 at 4:24 PM
How do I add my logo?
Once you have logged into Fixflo click on 'Setup' on the left hand side of the screen. This will open up a drop down. From the drop down, click on...
Wed, 19 Jul, 2017 at 1:49 PM
How do I add my telephone number and email footer?
Once you have logged into your Fixflo account click on 'Setup' on the left hand side of the screen. This will open up a drop down. From the drop d...
Tue, 21 Nov, 2017 at 9:44 AM
How do I let my occupiers know about my Fixflo website?
To help you promote your Fixflo system to your occupiers we provide you with all of the materials and resources you need to let occupiers know about your Fi...
Wed, 19 Jul, 2017 at 1:52 PM
How do I change the guidance and advice popups to occupiers?
The messaging to occupiers from your Fixflo system is entirely customisable by you. To edit existing messages you will need to maximise 'Setup'...
Tue, 21 Nov, 2017 at 9:40 AM
How do I hide or show category icons to occupiers?
Your fault tree is the set of icons (pictures) occupiers use to report their maintenance issues. There are options available to you to customise your fault ...
Tue, 21 Nov, 2017 at 9:41 AM
Text your tenants
To help promote your Fixflo system to your occupiers we would recommend that you text your occupiers about the system. This can be done through the system t...
Wed, 2 Aug, 2017 at 11:45 AM
How do I set up a direct debit?
Setting up a direct debit is beneficial as it means that you will not need to worry about making a manual payment to us every month. If you haven't don...
Wed, 2 Aug, 2017 at 11:57 AM
Reporting as a tenant
This is the welcome screen that will be shown to the tenants when they access the Fixflo reporting repairs site. 1. If you would like to report a...
Wed, 1 Feb, 2017 at 11:44 AM