Read these if nothing else!
In a coming release, we will be
renaming “tenants” to “occupiers” in our system. This is because everyone
living in a property is an occupier, but not all occupiers are tenants – some are
This allows us to standardise the term “occupier” across our products. What do you need to do? Nothing! You’ve already done everything you need to by reading this!
- Users in Fixflo Standard can now
close issues (now if only you had Plus we could help you get them there!)
- You can now select from a list of
manufacturers when raising an issue related to an appliance (no more guessing how many 's's in Zanussi!)
- Related issues can now be linked
together to make keeping track of them a little easier. (Plus only)
- In-system notifications now jump out
at you (chances are you saw it on your way to read these!) – we don’t want you missing an exciting update.
- You can now choose whether other
inhabitants of a property/block can see each other’s issues (it’s under agency
settings). (Plus only)
- We’ve improved our password policy,
no more just using “password”!
- The audit trail now shows who sent
an email. (Plus only)
- Emails instructing contractors to do
work now include the contractors own quote text – just to jog their memories! (Plus only)
- No more early morning wake-ups for
tenants – the email reminders that a contractor is coming are now sent after the sun is up. (Plus only)
Got a question about how to use something?
Give Fixflo support a call at +44 (0)20 7183 1222 or drop them a line at email@example.com.
Got some feedback?
Why not drop me a line and I'll get back to you as soon as possible! My name is Dan and I'm Fixflo's Product Manager.