SME Professional Integration - Setting it up
SME Professional integrates with Fixflo Standard and Fixflo Plus
Fixflo integrates with SME Professional so that any repair and maintenance issues created in Fixflo can be pushed back into SME. This allows you to keep a complete maintenance record for your tenancies and produce more accurate reports.
Setting up the integration
To set up the integration with SME you will need to send the below details to firstname.lastname@example.org
Your Fixflo details:
Authentication Token: This can be generated by going to My Profile > Authentication Tokens and inputting the code 'SMEPRO'.
Fixflo URL: agency.fixflo.com
The integration works by pulling through the information from the submitted Fixflo report into your SME system.
When the tenant submits a report, a message will appear at the top of the maintenance management page in SME indicating that there are Fixflo issues to be assigned.
You can then select the Property to assign to and click submit.
Once submitted, the report appears in the main table on the Maintenance page with the information displayed, and the PDF as a clickable link.