Expert Agent integrates with Fixflo Standard and Fixflo Plus

Fixflo integrates with Expert Agent so that any repair and maintenance issues created in Fixflo can be pushed back into Expert Agent. This allows you to keep a complete maintenance record for your tenancies and produce more accurate reports.

Setting up the integration

To set up the integration you will need to be a “Super User” in Expert Agent.

To set up go to Expert Agent and select Tools => Configuration => Lettings Configuration => Fixflo Maintenance Import.

Then turn on the import by selecting the box and include the following Fixflo details:

Username: name@agency.com

Authentication Token: This can be generated by going to My Profile > Authentication Tokens and inputting the code 'EXPERTAG'.

Fixflo website address: agency.fixflo.com

The Agent can also clarify:

  • The Default EA Negotiator
  • Multiple branches to be included within the Fixflo import, if applicable

In Expert Agent when a new Fixflo issue is reported there will be a message highlighting that a new issue has been created.

A simple way of seeing all new Fixflo issues reported would be to access the Maintenance Dashboard followed by Quick Links and Office New Fixflo Jobs.

Please feel free to also view the video below, which details how the integration works: