Expert Agent Integration - Setting it up
Expert Agent integrates with Fixflo Standard
Fixflo standard integrates with Expert Agent so that any repair and maintenance issues created in Fixflo can be pushed back into Expert Agent. This allows you to keep a complete maintenance record for your tenancies and produce more accurate reports.
Setting up the integration
To set up the integration you will need to be a “Super User”.
To set up go to Expert Agent and select Tools => Configuration => Lettings Configuration => Fixflo Maintenance Import.
Then turn on the import by selecting the box and include the following Fixflo details:
Fixflo website address: agency.fixflo.com
The Agent can also clarify:
- The Default EA Negotiator
- Multiple branches to be included within the Fixflo import, if applicable
In Expert Agent when a new Fixflo issue is reported there will be a message highlighting that a new issue has been created.
A simple way of seeing all new Fixflo issues reported would be to access the Maintenance Dashboard followed by Quick Links and Office New Fixflo Jobs
The Agent can also view the video below, which details how the Integration works: